If you've been burned by data loss, slow support, or updates that break your setup, switching makes sense. But not every alternative is better. Focus on what actually hurt you.

Do you need your data to stay put? Look for real-time sync, offline-first design, and a clear story on how updates are tested. Did support go silent? Prefer a vendor that states response times and gives you a direct contact. Were you stuck in a long contract? Look for monthly billing and easy export so you can leave if needed.

Export your current data (customers, products, opening balances) before you leave. Then pick a tool that can import or at least give you a simple format to paste into. A smooth switch means you're live in the new app without re-entering everything by hand.